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Conflict Management


Courses - Adult Enrichment / Online Learning -
Adult Enrichment 2020-2021

A recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation. This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.
Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.

CEUs: 1.6

Length (in hours): 16

Course dates

Jun 1 – 26

Sep 8 – Oct 2

This course can be taken individually or as part of a certificate: Workplace Conflict Solutions Certificate

3102-S20

Price: $ 245 00